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FREQUENTLY ASKED QUESTIONS

Yes. Each watch is selected for its finish, solid feel and everyday wearability, then checked for functionality, finish and overall presentation before dispatch. Exact specifications vary by model and selected variant.

We offer FREE shipping on every order. Australia: 1–3 business days. USA: 3–5 business days. All orders are securely packed and sent with tracking.

Yes. All our watches come with a 12-month warranty covering manufacturing faults, giving you peace of mind with your purchase.

Your order includes:

  • The watch
  • Luxury presentation box
  • Booklets & presentation packaging (model dependent)
  • Spare links (if applicable)
  • Secure protective wrapping
  • Perfect for gifting or personal collection.

Shipping is FREE on every order. Australia: 1–3 business days. USA: 3–5 business days. Tracking details are provided once your order is dispatched.

Once your order has been shipped, we’ll send you an email with a tracking number and a link to track your package. You can use this tracking number to see the status of your shipment in real time. If you have any issues or need further assistance with tracking, feel free to reach out to us.